This is a working AI agent that handles claims, policy questions, billing, VetDirect Pay, and account management for Trupanion pet parents.
Ask it about claims, deductibles, coverage, billing, or VetDirect Pay. It has real knowledge, real tools, and real workflows built for Trupanion's pet medical insurance.
Built around real pet parent scenarios that Trupanion's support team handles every day.
Files new claims, checks status, explains VetDirect Pay payments, and handles disputes with full claim history awareness.
Explains the lifetime per-condition deductible, tracks which conditions have met their deductible, and clarifies what's covered.
Shows premium breakdowns by pet, updates payment methods, reviews billing history, and explains premium adjustments.
Explains direct-to-vet payments, checks enrollment status, helps find participating hospitals, and guides enrollment.
Handles account access, pet profile updates, multi-pet management, and general Trupanion questions.
Answers questions from Trupanion's knowledge base about coverage, claims, deductibles, and pet medical insurance.
This demo was built from scratch for Trupanion. Real logic for real pet parent scenarios.
Pulled Trupanion's coverage details, claims processes, deductible model, and VetDirect Pay info into the AI's knowledge base.
Created pet-parent-specific workflows for claims, policy questions, billing, and account management.
Connected 6 mock tools that simulate Trupanion's member systems, claims data, and billing records.
Ran simulated pet parent conversations across happy paths, edge cases, and multi-pet scenarios.
Connected to your actual member data. Handling your real support volume. This sandbox is just the start.
Finish setting up your sandbox